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In Singapore, digital locks have become an essential part of home and business security. With a decade of experience in the digital lock industry, we’ve seen firsthand how simple mistakes can lead to malfunctioning locks or shortened lifespans. Whether you’re an existing digital lock user or considering upgrading to one, it’s crucial to take proper care of your lock to ensure it works efficiently for years. Below are some tips on how to avoid common pitfalls and maintain your digital lock.
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1. Ignoring Regular Battery Changes
Digital locks run on Power, and neglecting to replace batteries regularly is one of the most common mistakes. A dead battery can leave you locked out or cause your lock to malfunction.
Solution: Regularly check the battery life (depending on usage, change it every 6 months to a year). If your lock has a low-battery indicator, make sure to act on it as soon as possible to avoid inconvenience.
2. Using Cheap or Incorrect Batteries (or Mixing Old and New Batteries)
Many users try to save money by using cheaper or incompatible batteries, which could lead to improper functioning. Even worse, mixing old batteries with new ones can cause uneven power distribution, which can damage your lock’s electronic system and affect its performance.
Solution: Always use the recommended brand and type of batteries for your digital lock. Avoid mixing old and new batteries, as this can cause uneven power supply and damage the lock. Stick to fresh, high-quality batteries that match the lock’s specifications.
Which battery you can prefer for your Digital lock? Learn here
3. Poor Lock Placement
If your digital lock is installed in a location exposed to direct sunlight, heavy rain, or extreme temperatures, it could affect its functionality and internal components. Non-weather-resistant locks can especially face issues like corrosion or malfunction due to high exposure to the elements.
Solution: Place the lock in a sheltered area, protected from direct exposure to harsh weather elements, especially if the lock you purchased is not weather-resistant certified. If you’re unsure, always inquire about the weatherproofing features of your digital lock before installation.
4. Forgetting to Set a Backup Access Method
Digital locks are incredibly secure, but If you didn’t set or forgot the backup access method, you may be locked out during emergencies.
Solution: Ensure you have a physical key or set an emergency code as a backup to avoid getting locked out. Store this backup securely in a trusted location that only you or authorized people can access.
5. Incorrect Installation
A digital lock needs to be properly installed to work effectively and avoid internal damage. Misalignment, improper fitting, or mechanical stress can cause the lock to malfunction prematurely. Even the smallest misstep during installation can lead to misalignment, which can damage the locking mechanism or affect the software’s accuracy.
Solution: Always prefer professional installation. A trained technician will ensure that the lock is installed correctly, with minimal risk of malfunction or physical damage to your lock. This also ensures proper alignment, calibration, and a secure fit.
6. Excessive Force or Misuse
Sometimes, users apply excessive force on their digital locks when they think something is wrong, which can damage the lock’s motor or keypad. Over time, this misuse can lead to mechanical failure.
Solution: Always use the lock as intended. If you encounter any issues, avoid forcing it open or closed, and check for simple problems like low battery or incorrect access code.
7. Not Cleaning the Lock
Accumulation of dust, dirt, and moisture around the lock’s keypad, fingerprint sensor, or touchscreen can interfere with the lock’s functionality and may lead to malfunctions over time.
Solution: Regularly clean the lock using a dry, soft cloth. Avoid using harsh chemicals that might damage the finish or sensitive parts of the lock. Keeping it clean ensures smooth functioning and a longer lifespan.
8. Relying Too Much on Wi-Fi or Bluetooth Connectivity
Few Smart digital lock users often rely on Wi-Fi or Bluetooth to provide remote access, but connectivity issues, such as poor signal strength, can cause intermittent access or failures.
Solution: Ensure your lock has a stable Wi-Fi or Bluetooth connection. If you frequently experience connectivity issues, consider boosting your home Wi-Fi signal or switching to a more reliable network. Always ensure you have alternative backup method for access not getting locked out.
9. Sharing Access Codes Too Freely
Sharing your access codes or unlocking methods with too many people can jeopardize the security of your digital lock. Each person with access increases the potential risk of unauthorized entry, especially if those people share codes with others.
Solution: Be mindful of who you share access with. Limit sharing codes to trusted individuals, and opt for biometric. Set time-sensitive temporary codes for guest & Maids. Periodically change access codes to maintain a higher level of security.
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