Terms and Conditions Details

Definitions:

For the purposes of these Terms and Conditions:

• Country refers to: Singapore
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to HDDoor Pte Ltd, 601 MacPherson Road Grantral Mall, #01-13 Grantral Complex
  Singapore 368242
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Service refers to the Website.
• Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Terms and Conditions Generator.
• Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
• Website refers to Hd Door, accessible from https://www.hddoor.com.sg/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

HDDoor Gate Trade-In Program

• Eligibility – Trade-in is applicable only for HDB/BTO (or) Condo & other residential main gates. The existing gate must be in a removable condition (not permanently damaged, welded, or structurally unsafe).
• Trade-In Value –  The trade-in value is assessed based on the size, condition, and type of your existing gate. Final trade-in value will be confirmed only after inspection by our team.
• Process –  Customers must provide accurate details and photos of their current gate for assessment. HDDoor reserves the right to reject trade-in requests if the gate is deemed unsuitable.
• New Gate Purchase –  Trade-in is valid only when purchasing a new gate from HDDoor. This offer cannot be combined with other ongoing promotions unless stated otherwise.
• Installation & Removal – Free removal of the old gate is included when you proceed with the trade-in purchase. Installation is carried out by HDDoor’s professional team on a scheduled date agreed with the customer.
• Warranty & Services – New gates purchased under the trade-in program carry the same 1-year warranty as standard purchases.
• Exclusions – Trade-in is not applicable for gates outside Singapore. Commercial or non-residential gates may be excluded from this program.
• General – HDDoor reserves the right to amend, withdraw, or terminate this trade-in program at any time without prior notice. All decisions by HDDoor regarding trade-in eligibility and valuation are final.

Other Important Notice:

• Door closer must be installed to prevent damages from door slamming.
• Door, Gate and Digital Lock warranty (applies to manufacturing defects only)
• Use only alkaline batteries (Energizer and Duracell only) and do not mix old and new batteries.
• Batteries provided in package are for testing purposes only, please change within 14 days.
• Goods are remaining the property of HDDoor Pte Ltd until payment is made in full.
• For cheque payment, please pay to HDDoor Pte Ltd.

Specification:

• All orders are based on quotation followed by the technical specification of the products.
• Where wood or other natural products are used may appear slightly different in colors and texture between different units or from the website images.
• Additions and/or variations to the specification of the order will not be effective unless agreed by both parties in writing.

Warranties:

• Laminate Bedroom: 18 months
• Laminate Main Door: 18 Months
• Mild Metal Gate: 12 Months
• Veneer Bedroom: 12 months
• Veneer Main Door: 12 Months
• Classic Bedroom Door: 12 Months
• Barn Door: 12 Months
• Slide & Swing Toilet Door: 6 Months
• PVC Bi-Fold Toilet Door: 3 Months
• Alulux Toilet Door: 18 Months