Return and Refund Policy Details

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to HD Door Pte Ltd, 11 Woodlands Close #06-06/05 Singapore 737853.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to HD Door, accessible from https://www.hddoor.com.sg/
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Important Notice:

  • Deposit is non-refundable upon cancellation of order, otherwise stated.
  • Any product that got at Free Gifts or Special offers cannot be exchanged or returned.

The return policy on HD Door Pte Ltd only is applied when the products meet the following conditions:

  • The products are unused with full accessories.
  • The products remain seals, labels, tags and are unpacked.
  • Acceptance return period: Within 7 days from the delivery date.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By visiting this page on our website: https://www.hddoor.com.sg/contact-us/